American General Life Companies, the Sponsors and their employees, representatives, agents or selected third parties, as may be allowed by applicable law, may retain personally identifiable information which you submit, provide to us by e-mail, or, in information forms placed on this site, in order to answer your questions or provide services to you.
We may, as may be allowed by applicable law, collect aggregate information about our customers and other visitors to this site, such as web sites you visit, the number of visits to our site, time spent at the site, services requested, or your domain address.
Does this site use "cookies"?
How do I access and/or correct personal data?
The site Sponsors will provide individual customers and visitors with personally identifiable information collected on this site that has been retained regarding that individual customer or visitor. Customers or visitors may correct or update personally identifiable information collected via this site. Go to the Contact Us section of this site to request further information.
How is information collected on this site protected?
American General Life Companies has implemented security measures to prevent the unauthorized release of or access to personally identifiable information collected through this site. For example, we have set up technical security measures such as browser encryption, routers and firewalls to safeguard personal and financial information against unauthorized access. Our servers are located in the United States of America.
A filtering router verifies the source and destination of each network packet and determines whether or not to let the packet through. Access is denied if the packet is not directed at a specific, available service. A firewall is used to shield information from the Internet. All incoming traffic is addressed to the firewall, which only allows e-mail into the Member service environment. Traffic through the firewall is subjected to a special proxy process which operates in much the same way as a filtering router, verifying the source and destination of each packet. The proxy then changes the IP address of the packet to deliver it to the appropriate site within the internal network. In this way, all inside addresses are protected from outside access.
We use secure socket layer (SSL) encryption technology for browser contact. SSL protects information as it crosses the Internet. You can tell if you are visiting a secure area by looking at the padlock symbol at the bottom of your browser screen. If it is "locked," you have a secure session. Presently, e-mail responses to your inquiries are not encrypted. There is also a danger that others may have access to your e-mail through your computer system.
Am I protected when linking to other sites?
This site may, from time to time, contain links to other Internet web sites, banner ads or advertisements (which in turn may link to other locations) for the convenience of users in locating information and services that may be of interest. If you use these linked Internet web sites or advertisements, you may leave this site and go to web sites that we do not control. If you decide to visit those Internet sites or advertisers, you do so at your own risk and it is your responsibility to read and comply with the privacy policies on those web sites. Your right to privacy on a linked site is limited to whatever rights are provided to you by the owner of the linked site.
Do we collect information about children?
We do not knowingly collect, maintain, or use personal information from our site about children under the age of 13. We request that persons under the age of 18 not use our site without supervision from a responsible adult. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents or seek parental consent.
How do I contact you for further information?
Go to the Contact Us section of this site.
If you desire further information about how we handle personal information about you, please refer to the Privacy Notice.
We also use a service that collects data remotely by using “web beacons” or tags embedded in our site’s content. The data we collect includes which operating system and browser you use, how you navigate to and through our site, and how long you stay on our web pages. This information is anonymous and does not include your name, e-mail address, or any other contact information. We share this information with other American General Life companies and with our third party vendor, Google Analytics. Google Analytics gives us reports of this aggregated, anonymous data. We use this data to improve our site by responding to our users’ interests and providing more relevant and useful information. To learn more about Google Analytics’ privacy standards and use of web beacons, please visit: http://www.google.com/intl/en_ALL/privacy.html